Apple Service Programs
Apple Watch Series 6 Service Program for Blank Screen Issue
April 22, 2022
The screen of 40mm Apple Watch Series 6 devices may go blank permanently.
iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues
August 27, 2021
iPhone does not emit sound from the receiver when you make or receive calls, it may be eligible for service.
iPhone 11 Display Module Replacement Program for Touch Issues
December 4, 2020
iPhone 11 displays may stop responding to touch due to an issue with the display module.
AirPods Pro Service Program for Sound Issues
October 30, 2020
Crackling or static sounds that increase in loud environments, with exercise, or while talking on the phone
Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise
iPad Air (3rd generation) Service Program for Blank Screen Issue
March 6, 2020
Devices may go blank permanently.
A brief flicker or flash may appear before the screen goes blank.
Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR
January 10, 2020
Battery case will not charge or charges intermittently when plugged into power.
Battery case does not charge the iPhone or charges it intermittently
Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3
August 30, 2019
Apple has determined that, under very rare circumstances, a crack may form along the rounded edge of the screen in aluminum models of an Apple Watch Series 2 or Series 3. The crack may begin on one side and then may continue around the screen as shown in the images below.
15-inch MacBook Pro Battery Recall Program
June 20, 2019
The battery may overheat and pose a fire safety risk.
Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro
May 21, 2019
Letters or characters repeat unexpectedly
Letters or characters do not appear
Key(s) feel "sticky" or do not respond in a consistent manner
Basically almost every MacBook from 2016-2019 and MacBook Retina from 2015
13-inch MacBook Pro Display Backlight Service Program
May 21, 2019
Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen.
The display backlight stops working completely
MacBook Pro (13-inch, 2016, Two & Four Thunderbolt 3 Ports)
Apple Three-prong AC Wall Plug Adapter Recall Program
April 25, 2019
13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program
November 9, 2018
An issue that may result in data loss and failure of the drive.
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)
iPhone X Display Module Replacement Program for Touch Issues
November 9, 2018
The display, or part of the display, does not respond or responds intermittently to touch
The display reacts even though it was not touched
13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
April 20, 2018
13-inch MacBook Pro (non-Touch Bar) units, a component may fail causing the built-in battery to expand
Multi-Touch Repair Program for iPhone 6 Plus
November 17, 2016
Devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device.
If your iPhone 6 Plus is exhibiting the symptoms noted above, is in working order, and the screen is not cracked or broken, Apple or an Apple Authorized Service Provider will repair your device for a manufacturer's suggested service price of $149 USD or equivalent.